Terms of service

Terms of Service – House of Orna

Welcome to House of Orna. By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. General

This website is operated by House of Orna.

Throughout the site, the terms “we”, “us” and “our” refer to House of Orna.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to these terms.

2. Products & Accuracy

We sell premium imitation jewellery.

We make every effort to display product colors and details accurately. However, slight variations may occur due to lighting and screen differences.

All products are subject to availability.

3. Pricing

All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to change prices at any time without prior notice.

4. Orders & Payments

We accept prepaid orders only. Cash on Delivery (COD) is not available.

Orders are confirmed only after successful payment.

We reserve the right to cancel any order due to suspicious or fraudulent activity.

5. Shipping

We offer free shipping across India.

Delivery timelines are estimates and may vary due to external factors.

Customers must provide accurate shipping information.

6. Returns & Refunds

Returns are accepted only for damaged products with a proper unboxing video proof within 24 hours of delivery.

Please refer to our Return & Refund Policy for full details.

7. Intellectual Property

All content on this website (images, text, logos, designs) is the property of House of Orna.

Unauthorized use or reproduction is strictly prohibited.

8. User Conduct

You agree not to:

Use the website for unlawful purposes

Attempt to harm, hack, or misuse the website

Provide false information while placing orders

9. Limitation of Liability

House of Orna shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Privacy

Your personal information is handled as per our Privacy Policy.

11. Changes to Terms

We reserve the right to update or change these terms at any time. Changes will be posted on this page.

12. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of New Delhi courts.

13. Contact Information

For any questions regarding these Terms, contact us at:

📧 houseoforna9@gmail.com

📱 9873944547

Address: 2, Sainik Vihar, New Delhi, 110034

By using our website, you agree to these Terms of Service.